Privacy Policy – JKB Brewing
Last Updated: 15/12/2025
JKB Brewing values and respects the privacy of the people we deal with. JKB Brewing is committed to protecting your privacy and complying with applicable privacy laws and regulations. This Privacy Policy (Policy) describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information. By using our services, visiting our website, or interacting with us, you agree to the terms of this policy.
What is personal information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone and facsimile numbers and any other information you choose to provide us when you communicate with us.
This Personal Information is obtained in many ways including:
- Interact with us over the phone;
- Interact with us in person;
- Interact with us online (e.g. via our website or social media platforms);
- Interact with us via email;
- Participate in surveys or questionnaires;
- Subscribe to our mailing list.
We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our products and services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained;
- For a secondary purpose that is directly related to the primary purpose;
- With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure;
- Where required or authorised by law;
- Service providers and partners who assist us in operating our business, website and marketing.
Online Activity
Cookies
Our website uses cookies. A cookie is a small file of letters and numbers the website puts on your device if you allow it. These cookies recognise when your device has visited our website(s) before, so we can distinguish you from other users of the website. This improves your experience and our website(s).
We do not use cookies to identify you, just to improve your experience on our website(s). If you do not wish to use the cookies, you can amend the settings on your internet browser so it will not automatically download cookies. However, if you remove or block cookies on your computer, please be aware that your browsing experience and our website’s functionality may be affected.
Mailing List Subscription
By subscribing to our mailing list, you consent to receive marketing emails from JKB Brewing. We will use the personal information you provide for sending newsletters, promotional materials, and updates about our products and services.
To facilitate these communications, we may use third-party service providers who assist us in managing and delivering our email campaigns. We share your information with these providers solely for the purpose of operating and optimising our mailing list services.
Opting Out
You can opt out of our mailing list at any time by following the unsubscribe link in our emails or by contacting us in writing. We will process your request as soon as possible and ensure that your personal information is removed from our mailing list database.
Data Retention for Mailing List Subscribers
We will retain the personal information of mailing list subscribers for as long as necessary to fulfil the purposes for which it was collected or as required by law. When personal information is no longer needed, we will take reasonable steps to destroy or permanently de-identify it.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. JKB Brewing will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
PO BOX 2252, Taylors Lakes, VIC, 3038
administration@jkbbrewing.au